A great day out

A trip to the Call Centre Expo at the NEC this week held a couple of surprises.

The first was meeting Michelle Dewberry, last years winner of The Apprentice. She's smaller than she looks on telly - but isn't everyone?. I've not read her book yet but it has some very enthusiastic reviews. I might get round to reading it or more likely ask Rog or Nic to read it - I've got loads of reading piled up already!

Anyone out there already read it and want to comment?

This encounter reminded me of the time I interviewed Ruth Badger for a sales role. She was in the final stages of the application process for The Apprentice at the time so her application with us didn't progess any further. It's a small world.

But best of all from the Expo was hearing Sir Ranulph Fiennes talk of his lifetime of adventures and the lessons learned. Fascinating and very amusing. Rog and I got a signed book each which was an added bonus. We flicked straight to the gory pictures of frost bitten toes and fingers - ouch!

Oh to have one tenth of the discipline, perseverance and courage of Sir Ranulph!

That's it for now. Friday today so off to watch England beat Tonga.........please!!!

Under Starters Orders!

It would appear that we're off. I think that we were expecting a fanfare or something. Turns out that the CIPD conference in Harrogate was our launch pad. We spent a few days talking, discussing, walking and generally getting our faces around!

It served us well, allowing us to gradually hone our messages, adjust them for our audience, and prepare us for the delivery side of things.

The team at bubble have spent time over the past few months making sure that everything is ready to go, hence the lack of fanfare when we stepped into the commercial world with our offering. It feels right, like we were born to do this.

Actually, we are already working with client organisations, but we didn't really feel really up and running until the website is live. So crack open the champagne, and have a glass on us, in the words of Stuart Hall doing 'It's A Knockout', 'They're off!'

One of the things we do well, is delivering on agreed expectations. So your experience with bubble shouldn't be like the following clip!